Summit Toyota
Sales: 234-312-0405
Service: 888-753-3273
Parts: 888-770-5240
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DealerRater 2017 Consumer Satisfaction Award

Summit Toyota wins the prestigious Customer Satisfaction Award from DealerRater.com for the third year in a row!

Summit Toyota of Akron, Ohio’s newest franchised Toyota dealership, has been recognized by DealerRater with the honor of the 2017 Consumer Satisfaction Award for our dedication to delivering outstanding customer service. Summit Toyota is a 3 time recipient of this prestigous award!

This prestigious award, given annually to the top 10 percent of U.S. new-car dealers, is based on strict criteria which includes an average consumer rating of 4.0 out of 5.0 calculated quarterly, at least 25 reviews in the previous calendar year, and a minimum of one review per quarter in the previous calendar year. These reviews take into consideration each dealership’s customer service, quality of work, friendliness, and overall experience, which combine for the dealership’s PowerScore. With the help of numerous 5-Star DealerRater reviews, Summit Toyota of Akron has achieved a PowerScore of 4.8 and has been honored as a top dealership in 2017.

DealerRater, which was founded in 2002 as the first worldwide car dealer review website, now serves as a valuable online resource to over 12 million visitors annually. Summit Toyota of Akron will be featured as a leading dealership on DealerRater with a “2017 Consumer Satisfaction Award” designation, to go along with our status as a DealerRater Certified Dealer and our positive customer feedback for providing friendly, efficient, and reliable service at our dealership.

Since opening our doors three years ago, Summit Toyota of Akron has been dedicated to providing the greater Akron community with superior service for all their vehicle needs. We offer an extensive inventory of exceptional-quality new and pre-owned vehicles, and our talented sales professionals will help you drive home in the perfect vehicle for your needs, budget, and lifestyle. In addition, Summit Toyota of Akron is home to a talented Finance Department, where our experienced team can help you acquire a flexible, budget-friendly lease or financing term and even provide options for exclusive promotions and incentives.

Another way Summit Toyota of Akron remains committed to our customers is through our dedicated onsite amenities and services. While at our dealership, all of our customers are treated like family and have access to complimentary Wi-Fi, beverages and snacks, comfortable customer lounges, and a wide variety of convenient programs like rental and shuttle services. We also have Service and Parts departments onsite, where our knowledgeable and expert technicians will treat you and your vehicle with the quality and respect you deserve.

At Summit Toyota of Akron, customer satisfaction is our number-one goal. The recognition of achieving DealerRater’s 2017 Consumer Satisfaction Award serves as a testament to our continued commitment towards providing our customers with outstanding service and exceptional care. Visit us today at 1535 Vernon Odom Blvd. in Akron, OH, to take a test drive in one of our quality Toyota models, and experience care and quality you won’t find anywhere else!


Testimonials

Good customer service

CARS
October 13, 2017

All the sales associates were very knowledgeable and friendly. Customer service was really good. They took care of customer soon as you got their. Didn't have to wait long. Reasonable price for the vehicle I purchased.

"Good customer service "

DEALERRATER
October 12, 2017

All the sales associates were very knowledgeable and friendly. Customer service was really good. They took care of customer soon as you got their. Didn't have to wait long. Reasonable price for the vehicle I purchased.

John Vollmer
GOOGLE
October 11, 2017

"Best in the area."

DEALERRATER
October 11, 2017

From start to delivery, Mr. Robbins answered every one of our questions. He made the whole experience as pleasant as a conversation with an old friend.

"Jeff was great"

DEALERRATER
October 10, 2017

I met with Jeff Neloms and he was very helpful and polite, great working with him I highly recommend asking for him. They were very informative and helpful all around.

"Leasing a new car"

DEALERRATER
October 8, 2017

I started with Frank who worked hard to find me the car and deal that would work with my budget and did get it all worked out to my benefit. After signing the deal and making the down and first month's payment, the car needed to be detailed and was going to take longer than we thought. I agreed to come back to pick up the car but it was going to be after Frank left for the day so Stephen agreed to assist me when I came back. Stephen was very patient and thorough in showing me the details of the car's accessories and set up my Bluetooth and GPS Roadside assistance to work with the car's apps. Overall, it was a very good experience!

Jason Miller
GOOGLE
October 6, 2017
Megan Foster
GOOGLE
October 2, 2017
BING
October 2, 2017

I purchased my new CH-R just a couple months ago and already I am so impressed with the service I've received. Mike Haidet adds such a …

Candice S.
YELP
October 2, 2017

I purchased my new CH-R just a couple months ago and already I am so impressed with the service I've received. Mike Haidet adds such a personal touch to my experience every time and keeps me informed every step do the way. Keep it up Summit!

Mary Irene Hart
GOOGLE
October 2, 2017
Jeff McEndree
GOOGLE
September 29, 2017

Great service! Will continue to go back.

Andrew Newman
GOOGLE
September 29, 2017

Great experience buying a SUV one year ago. Great experience with scheduled maintenance.

Paing Khant
GOOGLE
September 29, 2017
J Setti
GOOGLE
September 22, 2017

Purchase experience

CARS
September 18, 2017

This was my third vehicle purchased at the dealership and Stephen Robbins did a great job on my new RAV4 and I wouldn't go anywhere else for a vehicle or service.

nanette washington
GOOGLE
September 17, 2017

I went in the office expecting to be told no, but I'm happy to say I not have a 2015.

William Bowman
GOOGLE
September 17, 2017

Bought a car from Summit Toyota of Akron good friendly people

First time I didn't buy GM

CARS
September 16, 2017

Until now every car I bought, new or used, has been GM. Once I saw and test drove the 50th Anniversary Toyota Corolla, that changed. Dave Datsko was the salesman that helped me with my purchase. He explained everything from the warranties to the features on the car. Couldn't be happier!

S.M. Henry
GOOGLE
September 15, 2017

I can't say enough good things about my experience at this dealership. I contacted the dealership earlier in the week to make an appointment to have an airbag recall addressed. I asked for an appointment later in the week and was immediately accommodated and the work was scheduled. I arrived today and was greeted by a service advisor named Jennifer Sheldon. Jennifer's knowledge, professionalism and warm and engaging personality immediately put me at ease. Jennifer advised me that there were actually 2 recalls on my car. The second unbeknownst to me. She told me not to worry they'd take care of that too while I was there. You're waiting area was beautiful and comfortable. The free Wi-Fi was a plus. Every staff member I observed was welcoming and helpful. I know where I'll do business in the future.

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